This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from mypetyear.com (the "Site").
My Pet Year is operated by Paper Code Adrianna Błaszczyńska ("we", "us", or "our").
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information".
We collect Device Information using the following technologies:
- "Cookies" are data files that are placed on your device and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit allaboutcookies.org.
- "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, referring/exit pages, and date/time stamps.
- "Web beacons", "tags", and "pixels" are electronic files used to record information about how you browse the Site.
Photo Data
We temporarily process photos you upload to generate your personalized product. Photos are sent to our AI service providers for image generation only.
We do not use your photos for AI training, advertising, or any purpose other than generating your product.
All photos and generated files are automatically deleted 14 days after delivery. After deletion, only non-identifiable metadata (timestamps, order IDs) is retained.
Free Previews: When you generate a free preview, we temporarily store a compressed copy of your photo and the preview image for quality improvement and service diagnostics. Preview images are deleted after 14 days.
Important: Pet Photos Only
This service is designed for pet photos only (dogs, cats, and similar companion animals). Do not upload photos containing human faces. If you do, the AI may produce distorted or unusable results, and refunds will not be provided.
We use automated face detection to help prevent human photo uploads. See our Terms of Service for full details.
AI Assistant Chat Data
When you use our AI Assistant chat feature, we store your conversation messages to improve our service and for quality analysis.
What we collect: Message content, timestamps, and your general location (country only, from IP address). We do not associate chat conversations with your personal identity or order history.
Data retention: Chat conversations are automatically deleted after 14 days of inactivity.
AI processing: Messages are sent to our AI service provider to generate responses. See our Terms of Service for AI Assistant usage guidelines.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, email address, and payment information. For print orders, we also collect your shipping address (street address, city, state/province, postal code, and country) and phone number. You may optionally provide important details about your pet during checkout, which we review manually but cannot guarantee will be incorporated due to our automated generation process. We refer to this information as "Order Information".
When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment, generating your product, arranging for shipping for print orders, and providing you with order confirmations and delivery links). Additionally, we use this Order Information to:
- Communicate with you about your order
- Screen orders for potential risk or fraud
- Provide customer support
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing campaigns).
Legal Basis (GDPR): We process your data under:
- Contract: To fulfill orders and provide the Service
- Legitimate Interests: Security, fraud prevention, service improvement
- Legal Obligation: Tax and accounting requirements
- Consent: For advertising cookies (Meta Pixel), with your explicit consent
DO NOT TRACK
Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. You also have the right to data portability and to restrict or object to processing.
If you would like to exercise these rights, please contact us at support@mypetyear.com. We respond within 30 days.
Additionally, if you are a European resident, we note that we are processing your information to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Your information may be transferred outside of Europe, including to the United States, where we use appropriate safeguards such as Standard Contractual Clauses.
You may also lodge a complaint with your local data protection authority.
DATA RETENTION
Order Data: We maintain your Order Information for our records unless and until you ask us to delete this information, subject to legal retention requirements for tax and accounting purposes.
To request deletion, contact us at support@mypetyear.com.
Photos and Generated Files:
Your uploaded photos and generated files are available for download for 14 days after delivery. After that, they are permanently deleted and cannot be recovered. Only non-identifiable metadata is retained.
MINORS
The Site is not intended for individuals under the age of 18. We do not knowingly collect personal data from anyone under 18. If we become aware that we have collected such data, we will delete it promptly.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:
Data Controller: Paper Code Adrianna Błaszczyńska, Poland